We are delighted to announce that Founder and CEO of Appointedd, Leah Hutcheon, has made the list of Scotland’s regional finalists for the coveted title of EY Entrepreneur of the Year 2017.
We’re all guilty of not questioning good fortune, especially when it’s unexpected, and the same goes for customers. You’re likely just happy to have them there and, with that weird gift horse saying echoing in the back of your mind, don’t think to ask what exactly what it was that brought them to you.
Consider the scenario that the average house buyers are people who work full time and only have the evenings to sit down together and browse property listings, online of course. They then have to make a note of the agency details for any they want to view, decide who calls in the morning, and somehow coordinate a mutually convenient time for everyone. How long does this process take? Anything up to a few days in some cases, particularly if you are communicating via email. Not only is this inconvenient for buyers, but it takes precious time away from your agents who could otherwise be using this time to conduct other business.
Where do you think your prospective buyers are right now? In front of your window? Leafing through the property pages? Probably not. Chances are, they’re browsing properties online.
We’re happy to announce that Appointedd has partnered with app building platform AppInstitute! Our new partnership makes it simple to create Android and iOS mobile apps for your business without writing a single line of code, and seamlessly integrate Appointedd’s online booking to power conversion and grow your business.
Michael Maloco started his Dunfermline-based estate agency and solicitors firm in 2006. For eight out of the last ten years, Maloco & Associates have been the number one selling agency in KY11 and KY12 postcodes and have won several industry awards in that time. We spoke to Michael about the business, challenges in the industry, and how Appointedd is helping them embrace new opportunities.
This month we’ve added a nifty feature that makes it easier to manage your customer data however you like. Now, as well as being able to import CSV (comma separated values) lists of customer information into your Appointedd account for use in the CRM suite, you can also export customers from Appointedd as a CSV file.
If you think coordinating meetings and calls in one timezone is complicated enough, imagine doing it across the world. We talk to Sara Hörberg about her business and how Appointedd has made it simple to navigate the summer time to winter time transition.
The challenge of working across timezones is basically twofold (even if it can feel like a millionfold). On the one hand, we have difficulties coordinating virtual communication with people in different timezones; on the other there are the complications of organising your schedule when travelling.