Maybe you’ve been um-ing and ah-ing over the idea of creating a mobile app for your business centre, or maybe the thought has never even crossed your mind. Either way, we’re here to tell you in no uncertain terms that it is a good idea. A great idea actually. Here are a few reasons why.
Diary management: something so crucial to maintaining order in a busy work life and yet so difficult to get right. Plus, with so many different varieties of work schedule out there, it’s not like there’s even a single foolproof way to ensure your time is managed effectively and efficiently. Or, maybe there is…
There’s nothing quite like a bustling office during the sticky summer months. Between the light evenings for your commute home, lunchtime picnics, and the whole communal fridge crammed full of beer, there’s a lot to be happy about when June rolls around.
You know your business needs a website to keep a competitive edge, but simply having a website is not enough to win over potential customers. Although it might be difficult to know where to start, there are some tried and tested ways to make sure your website stands the best chance of converting visitors into customers. Here are our top five tips for optimising your website right now.
If you haven’t heard the term ‘digital transformation’ then kudos to you, because you’ve obviously managed to colonise the Moon. If you have heard of it you’ve probably asked the internet oracles “what is digital transformation?” and come up against something like this:
New for this month is a small but useful addition to the booking process. As well as providing a customer account where they can manage their bookings, you can now give your customers the flexibility to cancel their own appointments without having to make an account.
Being able to take full payments or deposits as a fully integrated step in the booking flow is a feature of Appointedd’s online booking tools that we’re particularly proud of. So we’re excited to say that payments are now even better!
Did you know it takes an average of 8 cold call attempts to reach a prospect? And, did you also know that 80% of sales require 5 follow-up calls to seal the deal? If you assume the average length of a phone call to be between 10 and 15 minutes, that means every salesperson on your team might have to spend up to three and half hours on the phone to close a single sale.
Customer experience is becoming more and more critical in business, and for good reason. Service-driven businesses in particular have been leading the charge of focusing on customer experience holistically, since it is this kind of business model that must cultivate the most involved relationship with their customers. And a recent report by Forrester predicted that the brands that would see the biggest successes in the coming year would be those who go beyond “CX fundamentals” into the realms of “data security, emotional drivers, conversational interfaces, and metrics.”
The day has almost arrived: tomorrow is the Business Centre Association’s annual conference in London. As we speak, Team Appointedd is rolling down the country to exhibit at the event, bringing a bit of online booking magic to the proceedings.